Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

If you Don’t Receive your order within 5 days please contact us.

How do I change my shipping address?

How do I track the status of my order?

Do you ship to my country?

We Only ship in NZ

Will my items come in one package?

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If you need to swap an item

Returns and Exchanges

What is your returns policy?

Email us tell us your problems and any issues you may have and we can help with a solution. so you can buy from us with confidence . info@gadgetguystore.co.nz

I received the wrong item

Please contact us

My order arrived damaged

Please contact us

Where should I mail my authorized return?

11 Kaimiro St Pukete Hamilton 3200

How do I receive customer support?

Email : info@waikatosl.co.nz

What do I do if I entered an incorrect shipping address?

Can I change or cancel an order after I've submitted it?

Can I pre-order an item that is sold out?

Yes we can backorder

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